Author Archives: saumyachaki
Retail businesses have moved from a product-centric model to a customer-centric model. This transformation has a significant impact on how companies are engaging with their customers who are spoilt for choice, well informed and tech-savvy. Traditional approaches to managing customers were through Customer Relationship Management (CRM) processes and systems, however, in today’s hyperconnected world we…
The post Rise of the Customer Data Platform appeared first on Analytics India Magazine.


In an increasingly digital world, the rise of artificial intelligence is pervasive in almost all spheres of human activity. AI in simple terms is the use of intelligent machines to work and react like humans. We see many examples of AI in daily lives such as facial recognition in passport control, voice recognition in virtual…
The post Information Governance And Its Role In Responsible AI appeared first on Analytics India Magazine.

