Freshworks — a SaaS-based company — has acquired Seattle-based AI startup AnsweriQ for an undisclosed amount. Founded in 2015, Freshworks is now valued at $3.5 billion and has closed about 10 acquisitions since then. The company offers a wide range of products such as freshdesk, freshsales, freshchat, among others. And its platforms include Freddy AI…

The post Freshworks To Improve Customer Experience Through Acquisition Of AI Startup AnsweriQ appeared first on Analytics India Magazine.