Archives for chatbot datasets latest

04 Jun

Inside ABCD, A Dataset To Build In-Depth Task-Oriented Dialogue Systems

image-23249
image-23249

According to a recent study, call centre agents’ spend approximately 82 percent of their total time looking at step-by-step guides, customer data, and knowledge base articles.  Traditionally, dialogue state tracking (DST) has served as a way to determine what a caller wants at a given point in a conversation. Unfortunately, these aspects are not accounted…

The post Inside ABCD, A Dataset To Build In-Depth Task-Oriented Dialogue Systems appeared first on Analytics India Magazine.

04 Jun

Inside ABCD, A Dataset To Build In-Depth Task-Oriented Dialogue Systems

image-23250
image-23250

According to a recent study, call centre agents’ spend approximately 82 percent of their total time looking at step-by-step guides, customer data, and knowledge base articles.  Traditionally, dialogue state tracking (DST) has served as a way to determine what a caller wants at a given point in a conversation. Unfortunately, these aspects are not accounted…

The post Inside ABCD, A Dataset To Build In-Depth Task-Oriented Dialogue Systems appeared first on Analytics India Magazine.