Archives for Human-Like Conversational Bots

31 Aug

The Tech Behind Axis Bank’s Multilingual Voice Bot

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image-15271

Understanding the ever-changing customer aspirations and requirements will always be a challenge. However, the larger issue at hand lies in to bring the customers at par with the adoption of digital technology. The COVID era has emulated a significant impact at different levels of the organisation across businesses. The scenario at Axis Bank was no…

The post The Tech Behind Axis Bank’s Multilingual Voice Bot appeared first on Analytics India Magazine.

31 Jan

Can We Achieve Human-Like Conversational Bots

image-9766
image-9766

Google has announced a highly specialised chatbot that outperformed every other chatbot in the market. AI chatbots have become mandatory for firms who are striving to provide superior customer services by solving their queries without human touch. This not only helps firms to expedite the process of mitigating problems but also reduces the operational costs.…

The post Can We Achieve Human-Like Conversational Bots appeared first on Analytics India Magazine.