Archives for customer service
In an exclusive conversation with AIM, Klaasjan Tukker, director of product management at Adobe Experience Platform, highlighted how Adobe’s AI-powered solutions are transforming digital experiences.
The post Is Adobe’s AI Agent the Final Step Toward Fully Automated Customer Service? appeared first on Analytics India Magazine.
[24]7.ai is emerging as one of the leaders in harnessing GenAI to redefine customer service and agent experiences.
The post What’s in Store for You in an AI+HI Future? appeared first on Analytics India Magazine.
Vani AI can help financial institutions reduce operational costs by 20-30% while enhancing customer experience.
The post Velocity Launches Vani AI, India’s First AI-based Interactive Calling Solution for Financial Institutions appeared first on AIM.
The company aims to automate 50% of customer interactions through autonomous agents.
The post Zendesk Expects $3 Bn in Revenue From AI by 2027 appeared first on AIM.
It's crucial to use these technologies ethically and for the benefit of all. With further advancements and innovations, we can expect these emerging technologies to continue impacting our daily lives significantly in the future.
The post Council Post: AI for the people: How machine learning is improving our daily life appeared first on Analytics India Magazine.
A visit to any of the major websites is incomplete without a small greeting, often accompanied by questions’ How-may-I-help-you’ or ‘Happy-to-assist’ by friendly chatbots. It is quite impressive that more organisations have handed over the baton to virtual assistants or chatbots, at least at the most primary and initial level of customer service. To provide…
The post Bot-As-A-Service: Present Is Great, Future Even Better appeared first on Analytics India Magazine.