Archives for MyGov using Conversational AI

19 Oct

How Government Of India Used Conversational AI During COVID-19: A Case Study

image-16824
image-16824

Founded by the government of India, MyGov is the world’s largest citizen engagement platform, with more than half a billion users on the platform. However, with the COVID pandemic outbreak, the platform was facing massive challenges in engaging with Indian citizens. Not only was it struggling to deliver proactive and real-time updates to the citizens…

The post How Government Of India Used Conversational AI During COVID-19: A Case Study appeared first on Analytics India Magazine.