Author Archives: Ankush Sabharwal
The building block for any AI-based platform or system is data, and the governments already have large amounts of it at their disposal.
To ensure the information is safe and stays private, many of the platforms have released security features like end-to-end encryption.
The customer service industry is among the fastest-growing industries in the world right now. As per 2020 research, the customer experience management market was valued at $7.6 billion, expected to grow at a compound annual growth rate of 17.7 per cent between 2020 and 2027. It has also been found that a good customer experience…