Author Archives: Nalin Goel
AI can streamline and automate the pipeline and improve the turnaround time by many folds.
The post Council Post: How businesses can use AI to be more proactive than reactive appeared first on Analytics India Magazine.
AI is the answer to the three Ws of customer engagement.
1) Who: Identify which customer cohorts need to be engaged or retained
2) What: The kind of communication that has to be sent to each cohort
3) When: The best time to send this communication and on which channel for the most optimum results
18
Feb
Council Post: Data democratisation and AI—The superpowers to augment customer experience in 2022
With the powerful combination of data and AI at their fingertips, teams can gain deeper insights into their customers. Such technologies can also provide recommendations to the next-best-action.