Tata Consultancy Services (TCS) has opened a new AI-driven operations centre in Mexico City. This is the company’s eighth operations centre in Mexico, where it has built a workforce of more than 11,000 highly skilled associates over the last two decades, according to an official release. 

The company said that the new office is a key component of its growth strategy in Latin America (LATAM) and is expected to generate employment opportunities within the country over the next two years. 

The facility will be staffed with AI specialists and software engineers with expertise in emerging enterprise technologies. 

It is designed to be an engine of innovation that seeks to collaborate with local and international clients, offering a variety of solutions from its portfolio, including AI, cloud, cybersecurity, IoT, IT infrastructure, application development and cognitive business operations, among others. 

Rajeev Gupta, head-nearshore of LATAM and country head of Mexico at TCS, said, “This marks a significant milestone in our journey towards delivering cutting-edge solutions for all our customers in the country.”

“Our promise of creating jobs in Mexico is proof of our firm commitment to continue developing the Mexican digital ecosystem, while fostering local talent and establishing Mexico as a hub for innovation and digital transformation,” he added. 

Marcelo Wurmann, CEO of LATAM at TCS, “Since we began operations in Mexico, over two decades ago, we have recognised that this country is a key pillar of our growth in Latin America. We will continue to support our clients on their transformation journeys, offering solutions and services that address the most complex challenges in this rapidly changing business landscape.”

With the launch, TCS said it aims to accelerate Mexico’s digital ecosystem while collaborating with businesses, institutions and communities to drive sustainable progress. 

The company said it is working closely with authorities to nurture local talent, create high-quality jobs and position Mexico as a leading technology hub in the region.

Marcelo Ebrard, Mexico’s economy secretary, said,  “The relationship between Mexico and India continues to strengthen and the expansion of leading companies like TCS is a clear example of this.” 

Ebrard added that the investment and creation of high-quality jobs that TCS brings with this new centre are crucial for the development of the country’s digital economy and the positioning of Mexico as a centre for technological innovation. 

The company has established specialised units in Mexico that focus on innovation and cutting-edge technologies, including the Cognitive Business Operations Centre in Guadalajara and the Threat Management Centre in Querétaro.

TCS serves more than 400 major clients in the region, including prominent names such as Cemex, Febraban, Banamex and Bradesco.

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