WNS, the business transformation and services company, reported its fiscal third-quarter earnings for 2025 in late January, showcasing revenue growth and profitability while emphasising its commitment to AI and GenAI-driven transformation. 

The company recorded $333 million in revenue, marking a 2.1% year-over-year increase and a 3.2% sequential rise. However, full-year guidance was revised downward due to market headwinds.

Despite economic pressures, WNS continues to focus on AI and drive domain-led process automation and cost reduction. “We continue to make solid progress moving large transformational opportunities through the pipeline and are focused on closing these large deals to help accelerate revenue growth,” said CEO Keshav Murugesh. 

“WNS remains committed to our ongoing investments in domain expertise, data and analytics, and technology-enabled offerings leveraging AI and GenAI to ensure our ability to deliver long-term sustainable value to all of our stakeholders.”

Speaking with AIM earlier, Gautam Singh, business unit head of WNS Analytics, mentioned that they are expecting revenue growth with generative AI in play. “About 5% of our revenue in the fiscal year 2025 is expected to be influenced by generative AI. I can cite examples where we’ve achieved 30-40% efficiency improvements through analytics, AI, and automation initiatives,” he had said.

In Q3, the company added seven new clients and expanded 52 existing relationships, underscoring its growing AI-driven service portfolio. This aligns with WNS’s broader strategy of integrating automation and AI-powered analytics into its digital transformation services.

WNS posted a net profit of $48.6 million, up from $41.5 million in Q3 last year, supported by favourable currency movements and cost optimisation strategies. Adjusted net income (ANI) stood at $47.0 million, down from $58.5 million in the previous year, largely due to non-recurring tax benefits recorded in fiscal 2024. 

The company ended the quarter with $231.5 million in cash and investments while reducing its debt to $199.6 million.

“Our guidance for the full year reflects revenue less repair payments of -2% to -1% on a reported basis and -3% to -1% on a constant currency basis,” said CFO Arijit Sen. “ANI guidance includes a one-time benefit in Q4 of $12.2 million relating to a facility asset sale in India.”

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