Archives for September, 2024 - Page 27

04 Sep

DECODE: Operational Excellence—Improving Customer Experience with GenAI

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DECODE: Operational Excellence—Improving Customer Experience with GenAI

Since last year, generative AI has swiftly evolved from being a buzzword to scripting success stories for businesses. According to a recent survey, implementing generative AI at scale can increase productivity by 30% to 50%, with 95% of global customer service leaders expecting AI bots to handle customer interactions within the next three years. In […]

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