Author Archives: Aditi Suresh - Page 8

03 Sep

Channel-Specific and Product-Centric GenAI Implementation in Enterprises Leads to Data Silos and Inefficiencies

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image-57649

Pega employs ‘situational layer cake’, which, as a part of its exclusive centre-out architecture, helps adapt microjourneys for different customer types, lines of business, geographies, and more.

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